HOW TO IMPROVE BILLING EXPERIENCES USING PERSONALISED VIDEOS Learn how highly personalised videos, sent alongside bills and statements, can help educate consumers on what’s driving the cost of their services and the real value they receive from service providers. By Riaan Groenewald Print article In [...]
GIVE US WHAT WE WANT In this article, we outline five ways for companies to meet changing expectations about personalised and multi-channel communication, and how we help. By Riaan Groenewald and Tim Eldridge Print article Many companies fail to deliver the communication experiences that customers [...]
SIZE MATTERS A new era of super-compressed multi-media documents and personalised videos has arrived By Riaan Groenewald and Tim Eldridge Print article Modern consumers have neither the time nor the inclination to read large volumes of text (even when it is broken up with pictures [...]
